Vinmec Times City (Hanoi)
0243 9743 556Vinmec Central Park (HCMC)
0283 6221 166Vinmec Da Nang (Da Nang)
0243 9743 556Vinmec Times City
0236 3711 111Vinmec Phu Quoc (Kien Giang)
0297 3985 588Vinmec Nha Trang (Khanh Hoa)
0258 3900 168Vinmec Hai Phong (Hai Phong)
0225 7309 888Vinmec Ha Long (Quang Ninh)
0203 3828 188Vinmec Sai Gon International Clinic (HCMC)
0283 5203 366
Insurance
Insurance
Health insurances are accepted upon benefits at all hospitals of Vinmec Healthcare System as follow:
Baominh Insurance Corporation
BaoViet Insurance Corporation
Bao Viet Tokio Marine Insurance Company Limited
BIDV Insurance Corporation
Bao Long Insurance Joint Stock Corporation
Pacific Cross Vietnam One Member Limited Liability Company
AIG Travel Assist, Inc., (Malaysia)
Aetna International Inc
CIGNA International Corporation
William Russell LTD
Generali Vietnam Life Insurance Limited Liability Company
Henner-GMC International Medical Network
Prestige International (S) Pte Ltd
Asian Asisstance (Thailand) Co., Ltd
Hung Vuong Assurance Corporation
Petrolimex Joint Stock Insurance Company
Military Insurance Corporation
Post - Telecommunication Joint - Stock Insurance Corporation
PVI Insurance Corporation
Insmart Company Limited
Prudential Viet Nam Assurance Private Limited.
Trails of Indochina Company
Dai-Ichi Life Insurance Company Of Vietnam, Ltd
Liberty Insurance Limited
Wellbe Vietnam Co., Ltd
South Asia Services (SAS)
Vietinbank Insurance Joint Stock Corporation
Assit - Card Smalline Corporation
Cambodia VietNam Insurance PLC (CVI)
Allianz Partners SAS
Leapstack Vietnam Limited Liability Company
Papaya Viet Nam Company Limited
Global Benefits Group, Inc
CMN Global Inc.- Europ Assistance Holding SA
Euro-Center (Thailand) Co., Ltd
MedAssist International (MAI)
Healix International
Best Service Group Co.Ltd
Balt Assistance
April Vietnam Company Limited
Bak Corporation
MSH China
AP Companies Global Solutions Ltd
FTCCLAIMS Joint Stock Company
MSH International (Luma Health)
International SOS
B.H Assist CO., LTD
Remed Assistance
Medical Assistance Limited
Direct-billing
Out Patient Department
- Step 1: Patient to fill out the Claim Form (provided by hospital)
- Step 2: Patient to sign invoice and receipt to confirm the services used.
In Patient Department
- Step 1: Patient to fill out the Claim Form (Provided by hospital)
- Step 2: Vinmec contacts the insurance company to obtain a letter of guarantee on patient’s behalf.
- Step 3: Vinmec informs the result to patient.
- Step 4: Patient to sign invoice and receipt to confirm the services used and pay all expenses that are not covered by insurance company (if any)
Note*
- Patient to fill out an Authorization to disclose personal health information (Hospital form).
- Patient to fill out a Commitment for payment (Hospital form) to provide credit card information to the hospital. Your credit card information is confidential at Vinmec.
- This is a mandatory requirement for the insurance company with the (***) mark in the list of insurance partners of Vinmec and Vinmec only accepts credit cards when dealing with these insurers.
- In case insurance companies refuse to pay all or part of the hospital fee incurred, Vinmec will send a notice to patient. If the patient is not able to pay directly at Vinmec, we will direct debit to patient’s credit card.
Non direct-billing
A deposit can be required from patients in alignment with Vinmec regulation. Patients pay directly to Vinmec after using medical service, and will be provided with the following documents for insurance claims:
List of document provided by hospital | Out-patiend Department | In-patient Department |
VAT invoice (with official stamp) | ✓ | ✓ |
List of service charges | ✓ | ✓ |
Description of medical expenses/Dissection of service package | ✓ Provided if patient requires at the time of signing contract for service package or after dischage (especially applied for patients using Maternity/Delivery packge | |
Medical report | ✓ (Do not apply for Maternity/Delivery package) | |
Drug prescription (if any) | ✓ | ✓ |
Doctor indications, test results (depends on insurance company’s requirement) | ✓ | ✓ |
Discharge form | ✓ | |
Surgery documentation (if any) | ✓ |